What personal information do we collect from you?
How is your personal information processed, stored and kept secure?
How do we use your personal information?
Do we share your personal information with anyone else?
Are there any age restrictions on supplying personal information tous?
How long will we keep your personal information?
Changing your mind about receiving marketing messages.
Access to personal information and keeping your personal information accurate and up-to-date.
How to contact us.
1. What personal information do we collect from you?
1.1 What is personal information? Personal information is any information that allows someone to identify you, including, for example, your name, address, telephone and mobile numbers, email address, as well as any information about you that is associated with or linked to, or could be linked to, any of the foregoing data.
1.2 Your personal information is collected when you register or fill in a form on a Website, contact Glass, or complete a form in any of our publications which may relate, for example, to subscriptions, competitions, offers and promotions. This includes information you provide when you register to use our Website, subscribe to newsletters, place an order or participate in discussion boards on our Website. The information you give us may include your name, address, email, phone number and payment details.
1.3 Personal information that is provided by you will only be used for the purpose for which it is provided, unless you are informed otherwise at the time of giving the information.
1.4 Glass will from time to time collect information from you for the purpose of creating de-personalised data that does not reveal your identity. Glass uses this information to improve our products and occasionally for other internal purposes. This information is only used in de-personalised form and is not connected to any name, address or other personal identifying information.
2. How is your information processed, stored and kept secure?
2.1 Your personal information may be processed both in and outside the UK. When you submit your details in whichever country you are situated you agree to the information being processed in the UK.
2.2 We may also process or transfer your personal information outside the UK (and possibly to places outside the European Economic Area, which is all EU member states plus Norway, Iceland and Liechtenstein). Glass shall take reasonable steps to ensure that any transfer of your personal information to a country or territory outside the European Economic Area, whose laws may provide for a lesser standard of protection for your personal information than that provided under European law, shall have adequate protection (such as model contractual arrangements as approved by the EU).
2.3 The Websites and our servers, wherever they are based, have appropriate technical and organisational measures in place to protect against unauthorised or unlawful use of your personal information as well as the accidental loss, destruction or damage of your personal information whilst under our control.
2.4 However no data transmission over the internet can be guaranteed to be 100% secure and whilst we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us and you do so at your own risk.
3. How do we use your personal information?
3.1 Glass processes personal information for the following purposes:
providing you with goods and/or services that you have requested and communicating with you about those products and services;
monitoring, developing and improving the website, our services and your experience;
providing a personalised service;
conducting market research surveys;
providing you with information about Glass, or our business partners’ products and services where you have provided your consent. You will always be able to opt-out or unsubscribe from these messages;
send out email alerts you have agreed to receive. You will always be able to unsubscribe from these messages;
processing and dealing with any complaints or enquiries made by you or legally on your behalf;
we may also be required to disclose your personal information to authorities who can request this information by law that is binding on Glass, for instance for the prevention and detection of crime, the capture or prosecution of offenders and the assessment or collection of taxes; and
other purposes related to any of the above.
4. Do we share your personal information with anyone else?
4.1 We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
4.2 We may disclose your personal information to partners of Glass who supply services to you on behalf of Glass and who need to process personal information in the provision of such services. When you request goods and services from Glass, you are consenting to the disclosure of your personal information to Glass’ partners who may provide such goods and services under contract and guarantee to our satisfaction that they have sufficiently robust processes in place to ensure the security of your personal information whilst it is in their care.
4.3 We may disclose your personal information to third parties:
In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
If all or substantially all of our assets are acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets.
4.4 We may disclose depersonalised data (such as aggregated statistics) about the users of our website in order to describe our sales, customers, traffic patterns and other site information to prospective partners, advertisers, investors and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifying information.
4.5 Under certain circumstances we may occasionally be required by law, court order or governmental authority to disclose certain types of personal information and we reserve the right to comply with any such legally binding request. Examples of the type of situation where this would occur would be:
in the administration of justice;
where we have to defend ourselves legally;
in complying with the mandatory requirements of a government department collecting information; and
to protect or defend the rights or property of Glass Ventures Ltd or users of our services.
4.6 Other than this, Glass will not disclose any of your personal information to any other third parties without your consent.
5. Are there any age restrictions on supplying personal information to us?
If you are aged  or under, please get your parent/guardian’s permission beforehand whenever you provide personal information to the Websites. Users without this consent are not allowed to provide us with personal information. If we become aware that you are under  and are attempting to or have submitted personal information via the Websites without your parent/guardian’s permission, we will not accept such information and we will take steps to remove such information from our records. This may involve us having to access and verify your age and other relevant details.
6. How long will we keep your personal information?
We will hold your personal information on our systems only for as long as is necessary.
7. Changing your mind about receiving marketing messages.
The Glass Magazine Cookies
8.1 “Cookies” are pieces of information that a website transfers to your hard drive to store and sometimes track information about you. Cookies are common and won’t do anything to harm your system – they simply store or gather information. They help you to get the most out of your visit to our Websites.
8.2 We may collect information about your computer including, where available, your IP address, operating system and browser type for system administration as part of our audit trail process. Most web browsers automatically accept cookies, but if you prefer, you can change your browser to prevent that. You are not obliged to accept cookies and you can adjust your browser’s setting to prevent it from accepting cookies on your computer – go to www.allaboutcookies.org for instructions on how to disable cookies. However, you may not be able to take full advantage of our Websites if you do so.
8.3 Cookies are specific to the server that created them and cannot be accessed by other servers, which means they cannot be used to track your movements around the web. Although they can be used to store information which may identify a user’s computer, cookies do not personally identify users and passwords and credit card information are not stored in cookies.
8.4 Our Websites use two main types of cookies:
Per-session cookies. We only use these whilst you are visiting our website and they are deleted when you leave. They remember you as you move between pages, for example recording the items you add to an online shopping basket. They also help maintain security.
Persistent cookies. These cookies stay on your computer until they expire or are deleted. We set automatic deletion dates so that we don’t keep your information for longer than we need to.
Gather customer journey information across our sites and fulfil any of your requests;
Ensure your privacy when you visit our secure sites;
Store login details for our secure sites;
Store details of your marketing preferences to improve and enhance your visit to our sites;
Evaluate our sites’ advertising and promotional effectiveness – all information is anonymised and we don’t share it with anyone;
Remember settings you have applied to a Website such as layout, font size, preferences, colours etc;
Detect if a service has already been offered to you so that we don’t ask you again.
Third Party Cookies
Glass Magazine Website
We use Google Analytics, which sets a cookie in order to anonymously identify when users return to specific websites. Google uses the information sent with this cookie to store a history of website pages visited in a user’s session. This data will not be used to associate any part of your identity, anonymous or not, with any other data held by Google. Further information about how to opt-out of this cookie can be found athttp://www.google.com/intl/en/privacypolicy.html
Facebook Like Button cookies
Twitter Share Button
Google +1 Button
Glass uses Google Double Click to serve advertisements. Advertisements are received from Google Double Click servers to your browser along with a cookie to anonymously identify you as you visit websites which serve advertising from Google Double Click servers. More information about this cookie, including how to opt-out of receiving the cookie can be found at http://www.google.com/settings/ads/onweb/
From time to time, advertisers may include digital assets which set cookies on an advertiser’s domain or on the domain of our Website. These cookies will only store anonymous information about your interaction with a specific advert and will not be used to personally identify you. You may find out more information, including how to opt-out of these cookies being set in your browser by visitinghttp://www.youronlinechoices.com/uk/your-ad-choices
9. Social Media.
9.1 Social networking sites, such as Facebook, among others, work with us as trusted third party partners. We also work with application developers who specialise in social media, so that we can connect with your social networks. We provide access to our Websites for third parties and business partners so that we can generate interest in our products and services among members of your social networks and to allow you to share product and service interests with friends in your network.
9.2 We do not control how your personal information is collected, stored or used by such third party sites or to whom it is disclosed. You should review the privacy policies and settings on any social networking site that you subscribe to so that you understand the information they may be sharing. If you do not want your networking sites to share information about you, you must contact that site and determine whether it gives you the opportunity to opt-out of sharing such information. Glass is not responsible for how these third party sites may use information collected from or about you.
10. Other websites.
10.2 Glass accepts no responsibility or liability for any third party practices on third party websites. Glass advises you to carefully read third party privacy statements prior to the use of any third party website.
11. Access to personal information and keeping your personal information accurate and up-to-date.
11.1 You are entitled to see the information we hold about you. If you wish to access the personal information held by us, you should contact us in writing using the information provided below.
11.2 If we are legally able, we will provide you with copies of all the personal information we hold about you, on payment of a nominal administration charge of £10. We are also obliged to request that you provide us with identification so that we can be certain that you are entitled to receive the requested data.
11.3 Please help us to keep our records of your personal information up-to-date by notifying us of any changes or corrections to the personal information we hold about you.
12. How to contact us.
Appendix I: TERMS AND CONDITIONS OF USE
These terms and conditions (as amended from time to time) govern your use of all Services. If you do not agree with these terms and conditions, please do not use the Service.
If you wish to make a formal complaint about any of the editorial content on either the web or print based on the Editors’ Code of Practice, please email [email protected]
Please send either a copy of the material you are complaining about, a link to the web page or the name of the publication with the issue and page number.
1.1 This Service is owned and operated by Glass Ventures Limited, a company registered in England and Wales with company number 06862144
1.2 Where we use the term “Service” we mean any website, mobile site, app, application and/or other service, regardless of how distributed, transmitted, published, or broadcast and any related pages and Content, under our control.
1.3 Where we refer to “Content” we mean all content, information and material, including software, technology, text, links, posts, messages, emails, music, sound, graphics, pictures, video, games and all audio visual or other material available on or through the Service, whether posted, uploaded, transmitted, sent or otherwise made available by us, our licensors, vendors, and/or service providers, or by you, and/or other users or third parties.
1.4 Where we refer to “Glass”, “we”, “us” and “our” we mean Glass Ventures Limited, its companies and assigns and each of our and their respective officers, directors, members, employees, sub-contractors, agents, and representatives.
1.5 Where we refer to “you” and “your” this means or relates to you the user.
1.6 You understand and agree that we may add to or change these terms and conditions at any time. New terms and conditions are effective immediately upon posting to the Service. Your continued use of the Service shall constitute on-going acceptance of these terms and conditions, as updated from time-to-time. We therefore recommend that you check this page regularly.
2. Age Limit
2.1 You must be at least 16 years of age in order to use the Service.
2.2 We strongly recommend that if you are 16 years of age or older but not yet 18, you ask your parents for permission before sending any information about yourself to anyone over the internet and we encourage parents to teach their children about safe internet use practices. Parents can find out more at http://clickcleverclicksafe.direct.gov.uk.
3. Third party links, service providers and linking to the Service
3.1 The Service may include links to services supplied by or operated by third parties including advertisers and other content providers. We do not control such linked services, and are not responsible for their content, functionality or legality. Those third parties may collect data or solicit personal information from you; we are not responsible for the collection, use or disclosure of any information those services may collect. Linking to any other service or website from this Service is at your own risk.
3.2 The Service may also include certain features, functionality, and/or content that may be hosted, administered, supplied by or operated by third party service providers, such as social, community and public discussion areas, photo and video galleries, blogs, auctions, shopping, payment processing. These service providers may require that you agree to their additional terms, conditions, contracts, agreements and/or rules. Your compliance with any such additional terms, conditions, contracts, agreements and/or rules is solely your responsibility and will have no effect on your continuing obligation to comply with these terms and conditions. Glass specifically disclaims any and all liability in connection with the acts or omissions of such third party service providers.
3.3 Any service that links to or otherwise interacts with this Service must not:
3.3.1 create a frame or any other browser or border environment around our Content, unless previously agreed with us;
3.3.2 harvest or scrape Content either from our pages, databases or our feeds and reuse for its own or public use, unless previously agreed with us;
3.3.3 imply that Glass is endorsing it or its products or services;
3.3.4 use any Glass Trade Mark (as defined in clause 8.2 below) without permission from us;
3.3.5 infringe any intellectual property or other right of any person;
3.3.6 contain content that could be construed as illegal, distasteful, offensive, controversial or otherwise detrimental to Glass’ reputation or commercial interests.
3.4 Glass expressly reserves the right to require that any link or activity which is in breach of these terms and conditions be removed and/or ceased, and to take whatever other action we deem appropriate.
4. Use of the Service by You
4.1 You may retrieve and display Content from this Service on a computer screen or other device, print individual pages on paper (but not photocopy them) and store such pages in electronic form on disk (but not on any server or other storage device connected to a network) for your own personal, non-commercial use. You may not in any way make commercial or other unauthorised use, by publication, re-transmission, distribution, performance, caching or otherwise, of any Content. You agree to use the Service only for your own personal non-commercial use and lawful purposes and you acknowledge that your failure to do so may subject you to civil and criminal liability.
4.2 Notwithstanding anything else in these terms and conditions, you agree not to use the Services:
4.2.1 in any way that breaches any applicable local, national or international law or regulation;
4.2.2 in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
4.2.3 for the purpose of harming or attempting to harm minors in any way;
4.2.4 to send, knowingly receive, upload, submit download, use or re-use any material which does not comply with our Acceptable Content Policy below;
4.2.5 to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam);
4.2.6 to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware; or
4.2.7 to copy, harvest, crawl, index, scrape, spider, mine, gather, extract, compile, obtain, aggregate, capture, or store any Content, including without limitation photos, images, text, music, audio, videos, podcasts, data, software, source or object code, algorithms, statistics, analysis, formulas, indexes, registries, repositories, or any other information available on or through the Service, including by an automated or manual process or otherwise;
4.3 Other than connecting to Glass’ servers by HTTP requests using a web browser, you may not attempt to gain access to Glass’ servers by any means, including, without limitation, by using administrator passwords or by masquerading as an administrator while using the Service or otherwise.
4.4 You agree not to disrupt, modify or interfere with the Service or its associated software, hardware and servers in any way, and you agree not to impede or interfere with others’ use of the Service.
4.5 To the extent the Service includes an download of software such as an app, you agree not to (and not to attempt to or encourage others to): (i) use the software or app for any use or purpose other than as expressly permitted by these terms and conditions; or (ii) copy, adapt, modify, reverse engineer, decompile disassemble, otherwise tamper with, prepare derivative works based upon, distribute, license, sell, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit the software or app or any portion of the software or app, except as expressly permitted in these terms and conditions.
5. Content Provided by You or other users
5.1 “UGC” means any Content that you or other users upload, submit or make available to the Service.
5.2 You understand that your communications on the Service are not private or confidential and may be viewed by others accessing the Service.
5.4 We reserve the right to, but undertake no duty to, review, edit, move or delete any UGC in our sole discretion and without notice.
5.5 We do not endorse, support, sanction, encourage, verify or agree with the comments, opinions or statements posted as UGC. Any information or material placed online by other users of the Service, including advice and opinions, is the view and responsibility of those users and does not represent the view of Glass. You agree that, to the maximum extent permitted by applicable law, we have no responsibility or liability to you for UGC including for any failure to or delay in removing UGC. If you have a complaint about any UGC, see the Complaints section below.
5.6 You are solely responsible for your UGC and may be held liable for UGC that you post. In this regard, you agree that you will comply with the following Acceptable Content Policy and not submit UGC that:
5.6.1 Is hateful, abusive, racist, discriminatory, sexually offensive, obscene, vulgar, defamatory, threatening to another user, promotes violence, is infringing of third party rights (such as copyright, trademark, trade secret or any other personal or proprietary rights, or confidentiality), invasive of personal privacy or publicity rights, disruptive to the flow of chat or in our reasonable view, otherwise objectionable.
5.6.2 impersonates another person (including celebrities), indicates falsely that you are an employee or a representative of Glass or business partners.
5.6.3 you do not own or have the rights to submit or that is illegal.
5.6.4 promotes any form of illegal activity including (by way of example) hacking, drug taking, terrorism, cracking or distribution of counterfeit software.
5.6.5 contains advertising, promotions or commercial solicitations of any kind or could constitute junk mail, chain letters, pyramid schemes, or other commercial activities.
5.6.6 imposes an unreasonable or disproportionately large load on the Service’s infrastructure, or otherwise adversely affects, restricts or inhibits any other user from using and enjoying the Service;
5.6.7 contains any virus, Trojan horse, worm, time bomb, cancelbot or other similar harmful programming routine.
5.7 When you submit UGC, you grant us a non-exclusive, royalty free, perpetual (i.e. lasting forever), worldwide, irrevocable licence to exploit it in any manner or form and in any medium or forum, whether now known or hereafter devised, without notice, payment or attribution of any kind to you or any third party and you waive, and agree not to assert any moral or similar rights you may have in your UGC.
6. Competitions and Prizes
From time to time we may run competitions, free prize draws and promotions on the Service. These are subject to the Competition Terms & Conditions and/or separate terms and conditions that will be made available in each instance.
7. Additional Rules
We reserve the right to post, from time to time, additional terms and conditions that apply to specific parts of the Service. Such additional terms and conditions will be posted in the relevant parts of the Service, and will be clearly identified. Your use of those parts of the Service constitutes your agreement to those additional terms and conditions.
8. Intellectual Property Rights
8.1 All Content and other material on the Service is owned by us or our third party licensors (and is protected by international copyright, trade dress, design, patent, and trade mark laws, international conventions, and other laws protecting intellectual property and related proprietary rights). All such rights are reserved to us and our licensors.
8.2 You acknowledge that ‘Glass’ , ‘theglassmagazine.com’ . ‘glassTV’ and any other brands or logos that belong to us within the Service are Glass Ventures Ltd trade marks and that you may not use them without written permission from Glass.
8.3 You agree not to remove, obscure, or alter any copyright, patent, trade mark, or other proprietary rights notices appearing on the Service. You may not sell, license, distribute, copy, modify, publicly perform or display, transmit, publish, edit, adapt, create derivative works from.
8.4 Making unauthorised copies of Content found on this Service may result in the prohibition of your use of the Service and further legal action.
9.1 We respect the intellectual property and other rights of others, and we ask our users to do the same. We may, in appropriate circumstances and at our discretion, terminate the access of users who infringe the rights of others.
9.2 Copyright: If you believe that your work has been copied and is accessible on the Service in a way that constitutes copyright infringement, or that the Service contains links or other references to another online location that contains material or activity that infringes your copyright, please contact us.
9.3 Defamation: If you believe that another user has defamed you on the site through their UGC, please follow this link to inform us. You will need to give use certain information to allow us to investigate properly.
You agree to indemnify Glass and its licensors, vendors, suppliers, service providers, and their respective officers, directors, members, employees, sub-contractors, agents, and representatives, and to hold them harmless from any and all claims, actions, suits and liabilities, losses, damages, costs and expenses (including legal fees) that may arise from your UGC, from your unauthorised use of our Content, or from your breach of these terms and conditions.
11. Disclaimer of Warranty and Limitation of Liability
11.1 To the maximum extent permitted by applicable law, you expressly agree that your use of the Service is at your own risk. The Service is provided on an “as is” and “as available” basis for your use, and to the extent permitted by applicable law, Glass and its licensors, vendors, suppliers, service providers, and their respective officers, directors, members, employees, sub-contractors, agents, and representatives hereby expressly disclaim any and all warranties, express and implied, including but not limited to any warranties of accuracy, reliability, title, merchantability, non-infringement, fitness for a particular purpose or any other warranty, condition, guarantee or representation, whether oral, in writing or in electronic form, including but not limited to the accuracy or completeness of any information contained therein or provided by the Service.
11.2 Glass does not represent or warrant that access to the Service will be uninterrupted or that there will be no failures, errors or omissions or loss of transmitted information, or that no viruses will be transmitted on the Service. We do not guarantee that you will be able to access or use the Service at times or locations of your choosing, or that we will have adequate capacity for the Service as a whole or in any specific geographic area.
11.3 In no event shall Glass or its licensors, vendors, suppliers, service providers, and their respective officers, directors, members, employees, sub-contractors, agents, and representatives, be liable for direct, indirect, special, consequential or punitive damages arising from your use of the Service, the internet or for any other claim related in any way to your use of the Service, including for viruses alleged to have been obtained from the Service, your use of or reliance on the Service or any of the information or materials available on the Service, regardless of the type of claim or the nature of the cause of action, even if advised of the possibility of such damages. Because some jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such jurisdictions, liability shall be limited to the full extent permitted by law. Glass does not endorse, warrant or guarantee any third party product or service offered through the Service and will not be a party to or in any way be responsible for monitoring any transaction between you and third-party providers of products or services.
11.4 Liability will not be limited in the case of fraudulent misrepresentations, death or personal injury directly caused by their negligence, or any other liability to the extent such liability cannot be excluded or limited as a matter of applicable law.
We have the right to terminate your use of or ability to access the Service, for any reason, without notice.
In the event that any term of these terms and conditions is held to be invalid or unenforceable, the remainder of the terms and conditions shall remain valid and enforceable. These terms and conditions are governed by and construed in accordance with the laws of England and Wales and will be subject to the exclusive jurisdiction of the courts of England and Wales. If you need any help or have any questions, please feel free to contact us at the postal or email address set out at the head of these terms and conditions.